General FAQ

Not at all. We are for every type of photographer and videographer!

For video, we find that weddings are a good baseline for a unit of editing work. Just contact us and let us know what kind of videography you do, and we can get you a custom quote.

You have no commitment to us. You can sign up and use us whenever you’d like!
Yes! You work directly with your personal editor to match your editing style. Our style can even evolve with you and you can talk to your editor any time to change it. Your editor will give you a phone call after you sign-up, so you can work directly with him/her and get them headed in the right direction.  After completing the first few jobs we will do another review session to dial things in even further.  You can request a review session any time!
Primarily, yes.  You are assigned a primary and secondary editor. Your primary editor will be your main point of contact. There will be times that your editor is sick or on vacation. During those times you will work with your secondary editor.
Use the Prime Edits app to submit and upload your images. It’s simple and easy.
Download your completed images and videos from the Prime Edits app. For photos, choose between jpegs, Lightroom Catalog, or XMPs. For Video, you can get the mp4 and the Adobe Premiere file.
For photos, you can upload your Lightroom Catalog, RAW files, or full sized jpeg files. For videos, you can upload mov files, mp4 files, and even jpeg stills to an external hard drive that will be shipped to your door.
You name it, we will upload to it!
We will edit any job!
Three levels of color correction gives you the versatility to choose the right one for you. Our Standard Color Correction gets your images balanced to your specific style. Correct Plus takes it a step further by adding corrective cropping and filters to give you a more true-to-life image. Our Prime Correct is our highest level of color correction. Prime Correct adds dodge and burn and compositional cropping on top of Correct Plus. This gets you the closest to that final product that you want to deliver to your client.

Photo Editing FAQ

You are billed for your edits when your editor completes your job.
There is a $20 minimum order. There are no restrictions to job types, size of jobs, etc. Submit whatever and whenever you want, as long as it hits that $20 minimum.
Yes! Get started by submitting a job. If you don’t feel like it’s right for you then you don’t have to submit any more.

Video Editing FAQ

You will be billed for your video when your editor completes the job.
There are no restrictions to the amount of videos. Submit however many you want.
Yes! Get started by signing up for a Pay Per Image/Video account, and only pay for what you submit.
Simply purchase the license and download the song(s) of your choice. When you receive the hard drive from prime Edits dump your footage and music onto the drive and send it back to us.
When you submit your job we will reach out to you and get your shipping address. We will then send you a 1TB HDD vis USPS 2-3 Day Priority Mail. Along with the HDD we will send a return label for you to ship it back to us.
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